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WISELIVING
  • Space Heating
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    • Christo Inbuilt
  • Hydronic Heating
    • Thermalux Wood Fired Boilers
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      • Dynamic 2500
      • Dynamic 3500
      • Belvedere
    • R290 High-Temp Heat Pump
    • Vitodens 100-W Gas Boiler
  • Cooking
    • Gourmet Cooker
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      • Clarendon Legacy
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      • Stirling Supreme MK III
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      • Stirling Grand Cuisine
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    • Thermalux Colours
  • Hot Water
    • Stainless Tanks
      • Stainless Hot Water Tanks – Solar Compatible
      • Stainless Hot Water Centracoil Tanks
      • Stainless Hot Water Tanks – Gas Compatible
      • Stainless Hydronic Buffer Tanks
    • Solar Hot Water
    • Copper Tanks
      • Standard Model Tanks
      • Mains Pressure Coil Tanks
      • Constant Pressure Tanks
      • Floor Model Tanks
    • All-In-One Hot Water Heat Pump
  • Resources
    • About Us
    • Contact Us
    • Competitions
    • Blog
    • Register Warranty
    • Dealer Portal
Find a Dealer
Find a dealer
  • Space Heating
    • Christo Freestanding
    • Christo Inbuilt
  • Hydronic Heating
    • Thermalux Wood Fired Boilers
      • Linea
      • Dynamic 2500
      • Dynamic 3500
      • Belvedere
    • R290 High-Temp Heat Pump
    • Vitodens 100-W Gas Boiler
  • Cooking
    • Gourmet Cooker
    • Clarendon
      • Clarendon Legacy
    • Supreme MK III
      • Stirling Supreme MK III
    • Grand Cuisine
      • Stirling Grand Cuisine
    • Tuscany
    • Thermalux Range
    • Thermalux Colours
  • Hot Water
    • Stainless Tanks
      • Stainless Hot Water Tanks – Solar Compatible
      • Stainless Hot Water Centracoil Tanks
      • Stainless Hot Water Tanks – Gas Compatible
      • Stainless Hydronic Buffer Tanks
    • Solar Hot Water
    • Copper Tanks
      • Standard Model Tanks
      • Mains Pressure Coil Tanks
      • Constant Pressure Tanks
      • Floor Model Tanks
    • All-In-One Hot Water Heat Pump
  • Resources
    • About Us
    • Contact Us
    • Competitions
    • Blog
    • Register Warranty
    • Dealer Portal
Find a Dealer

Important information

Website Terms of Use

Please read the information below carefully. This page outlines important WISELIVING policies, terms and legal information.

Contents

  • 1. Introduction
  • 2. Acceptance of Terms
  • 3. Eligibility / Access
  • 4. Use of Website / Restrictions
  • 5. Disclaimer / Limitation of Liability
  • 6. User Accounts / Dealer Login
  • 7. Intellectual Property / Website Content
  • 8. Links / Third-Party Content
  • 9. Jurisdiction / Governing Law
  • 10. User Content / Submissions
  • 11. Privacy / Data Collection
  • 12. Disclaimers / Limitation of Liability
  • 13. Indemnity
  • 14. Termination / Suspension
  • 15. General Provisions
  • 16. Contact Information
  • 17. Definitions

Details

Website Terms of Use

1. Introduction

  1. This website (www.wiseliving.com.au) is owned and operated by Albury Consolidated Industries Pty Ltd (WISELIVING) ABN 34 087 962 338 (“WISELIVING”).
  2. The content on the Website is provided for informational purposes regarding products and services offered by WISELIVING (“WISELIVING Products”) and related information (“Information”).
  3. By accessing or using the Website, you acknowledge that you have read and understood these Terms of Use (“Terms”) and agree to be bound by them.

2. Acceptance of Terms

  1. By accessing, browsing, or using this Website in any way, including clicking links, checkboxes, or registering an account, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, as updated from time to time.
  2. If you do not agree to these Terms, you must immediately discontinue use of the Website.
  3. Continued use of the Website after WISELIVING posts updates to these Terms constitutes acceptance of those changes.
  4. These Terms apply in addition to any specific terms and conditions applicable to products, services, promotions, or dealer arrangements offered by WISELIVING, and where there is a conflict, the terms specific to the product or service shall prevail only to the extent necessary to resolve the conflict.
  5. Nothing in these Terms excludes or limits your rights under the Australian Consumer Law (ACL) or other statutory guarantees.
  6. You acknowledge that these Terms form a legally binding agreement between you and WISELIVING regarding your use of the Website.
  7. These Terms are provided in English, and by using the Website you agree to the English version of these Terms.

3. Eligibility / Access

  1. You represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you access the Website on behalf of a company or other entity, you warrant that you have the authority to bind that entity to these Terms.
  2. The Website is intended for use by residents of Australia. If you access the Website from outside Australia, you are responsible for ensuring that your use complies with all applicable local laws and regulations.
  3. You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not use the Website to engage in conduct that is unlawful, fraudulent, deceptive, or that may harm or interfere with the Website, WISELIVING, or other users.
  4. Access to certain parts of the Website, including dealer or portal features, may be restricted to authorised users. You must not attempt to access any restricted areas without prior authorisation from WISELIVING.
  5. You must not create multiple accounts or share your account credentials with any other person. You are responsible for maintaining the confidentiality of any account credentials and for all activities conducted under your account.
  6. You agree to comply with all applicable intellectual property laws and not to infringe or misuse WISELIVING’s intellectual property while using the Website.
  7. You acknowledge that WISELIVING may monitor access to the Website to ensure compliance with these Terms, including age, geographic, and authorised-user restrictions.
  8. You must not attempt to circumvent or bypass any technical measures implemented by WISELIVING, including security controls, access restrictions, or age verification mechanisms.
  9. WISELIVING reserves the right, at its sole discretion, to refuse, suspend, or terminate access to the Website or any portion thereof for any user who does not meet the eligibility requirements or who breaches these Terms.
  10. By using the Website, you acknowledge that your access is a privilege granted by WISELIVING, subject to compliance with these Terms and all applicable laws.

4. Use of Website / Restrictions

  1. You agree to use the Website only for its intended purpose and in accordance with these Terms. You must comply with all requirements set out in Clause 3 – Eligibility / Access.
  2. You must not use the Website in any way that:

    1. is unlawful, fraudulent, deceptive, or harmful to WISELIVING, its employees, affiliates, or other users;
    2. infringes, misappropriates, or violates the intellectual property or other rights of WISELIVING or any third party;
    3. attempts to gain unauthorised access to any part of the Website, WISELIVING systems, or other users’ accounts;
    4. disrupts, interferes with, or impairs the operation, security, functionality, or analytics of the Website;
    5. circumvents any geographic, age, or security restrictions implemented by WISELIVING;
    6. uses the Website or any content for resale, commercial, or unauthorised business purposes.
  3. You must not attempt to access the Website using automated means, including but not limited to robots, spiders, scrapers, or data mining tools, except as expressly authorised by WISELIVING.
  4. WISELIVING may, at its sole discretion, modify, suspend, or discontinue all or any part of the Website, its features, content, or functionality, with or without notice. You acknowledge that WISELIVING is not liable for any modification, suspension, or discontinuation.
  5. You agree not to introduce any viruses, malware, or harmful code into the Website or any WISELIVING systems, or attempt to disable or circumvent security features.
  6. You must not use the Website to harass, threaten, defame, or interfere with the enjoyment or use of the Website by other users.
  7. You acknowledge and agree that WISELIVING may monitor, audit, or restrict activity on the Website to ensure compliance with these Terms and any applicable laws.
  8. Breach of this clause may result in:

    1. suspension or termination of your access to the Website;
    2. civil or criminal liability, to the maximum extent permitted by law; and
    3. enforcement of WISELIVING’s rights, including remedies under Clause 13 – Indemnity and injunctive relief.
  9. All rights not expressly granted to you under these Terms, including access, reproduction, or use of content, remain reserved by WISELIVING.

5. Disclaimer / Limitation of Liability

  1. The Content on the Website, including product information, technical specifications, catalogues, and downloadable materials (“Content”), is provided for general information purposes only. It is not intended as advice, a recommendation, or a guarantee regarding any WISELIVING Product, service, or investment.
  2. While WISELIVING makes reasonable efforts to ensure the accuracy of the Content, it does not warrant or represent that the Content is complete, up to date, or free from errors. You use the Website and Content at your own risk.
  3. WISELIVING is not responsible for any losses, damages, or costs arising from your reliance on the Content, including, without limitation, indirect, incidental, or consequential loss, loss of profits, business interruption, or loss of data.
  4. Any advice or information provided in response to enquiries, via forms, email, or other communications, is provided for general purposes only and does not create a contractual or legal obligation unless expressly confirmed in writing by WISELIVING.
  5. Testimonials, user reviews, or other user-submitted content appearing on the Website are for informational purposes only. Reliance on such content does not constitute a representation or guarantee of product performance or suitability.
  6. The Website may contain links to third-party websites. WISELIVING is not responsible for the content, accuracy, or availability of such websites, nor for any loss or damage resulting from their use, and does not endorse or guarantee any third-party content.
  7. WISELIVING does not warrant that the Website is free from viruses, malware, or other harmful components, or that access will be uninterrupted. WISELIVING is not liable for temporary unavailability due to maintenance, technical failures, or external events beyond its control. You are responsible for implementing your own protective measures when using the Website.
  8. To the maximum extent permitted by law, WISELIVING excludes all warranties, representations, and conditions not expressly stated in these Terms and limits its liability to the maximum extent allowed by law.
  9. Nothing in these Terms affects rights or guarantees that cannot be excluded under the Australian Consumer Law, including statutory rights relating to the supply of goods and services.
  10. Use of future interactive features, tools, or applications provided via the Website, if any, is at your own risk. WISELIVING excludes liability for loss or damage arising from such features unless expressly stated otherwise.

6. User Accounts / Dealer Login

  1. Certain areas of the Website, including dealer or portal features, may require you to register for an account. By registering, you warrant that all information provided is accurate, current, and complete, and that you have the authority to access the account on behalf of any entity you represent.
  2. Access to restricted areas of the Website, including the Dealer Login portal, is limited to Authorised Users who have been granted login credentials by WISELIVING. WISELIVING grants Authorised Users a limited, non-transferable, non-exclusive licence to access restricted areas solely for authorised dealer purposes. Any use beyond the scope of this licence is prohibited.
  3. You are responsible for maintaining the confidentiality of your account credentials, including passwords and login details, and for all activities that occur under your account. You must not share your credentials with any other person.
  4. You must notify WISELIVING immediately if you become aware of any unauthorised use of your account or any other breach of security.
  5. You agree to comply with all applicable laws and regulations when using the portal, including privacy, intellectual property, and competition laws, and all obligations under Clause 3 – Eligibility / Access and Clause 4 – Use of Website / Restrictions.
  6. You must not attempt to access restricted areas without authorisation, circumvent security measures, or use the portal for any purpose other than authorised dealer activities.
  7. WISELIVING may, at its sole discretion, suspend, restrict, or terminate your account at any time, with or without notice, for any reason, including breach of these Terms or conduct that may harm the Website, its users, or WISELIVING’s business.
  8. All content within the restricted portal, including product specifications, technical information, marketing materials, and any future portal tools, is the property of WISELIVING and subject to the Intellectual Property provisions in Clause 7. Copying, reproduction, distribution, or commercial use without prior written consent is prohibited.
  9. WISELIVING may monitor, audit, and log usage of the portal to detect or prevent unauthorised access or misuse.
  10. WISELIVING does not warrant the accuracy, availability, or completeness of content or functionality in restricted areas.
  11. You indemnify WISELIVING against any loss, liability, or cost arising from your breach of these Terms, misuse of the portal, or unauthorised access, in accordance with Clause 13 – Indemnity.
  12. WISELIVING is not liable for any loss, damage, or expense arising from the use, misuse, or inability to access restricted areas, including technical failures, security breaches beyond WISELIVING’s reasonable control, or reliance on portal content.

7. Intellectual Property / Website Content

  1. All content, code, graphics, text, images, drawings, designs, trademarks, logos, trade names, patents, moral rights, database rights, and other intellectual property on the Website (“Content”), in any media or format, are owned by or licensed to WISELIVING and are protected by Australian and international intellectual property laws. All rights in derivative works, adaptations, or compilations of Content are also reserved.
  2. You may access and use the Content only for personal, non-commercial purposes, or for authorised dealer or portal purposes under Clause 6 – User Accounts / Dealer Login. Any other use, including copying, reproduction, modification, creation of derivative works, transmission, distribution, display, or commercial use, is strictly prohibited without the prior written consent of WISELIVING.
  3. All trademarks, logos, and trade names displayed on the Website (“Trade Marks”) are the property of WISELIVING. Any use of Trade Marks, online or offline, without the prior written consent of WISELIVING constitutes infringement of intellectual property rights.
  4. No part of the Website or Content may be reproduced, republished, transmitted, adapted, or distributed in any form or by any means without prior written consent, except as expressly permitted under applicable law.
  5. Your permission to use the Content and Trade Marks automatically terminates immediately if you breach these Terms, exceed the scope of any licence granted, or are no longer an authorised user. Continued use after termination constitutes infringement.
  6. WISELIVING reserves all rights not expressly granted, whether registered or unregistered, including all rights in derivative works, adaptations, and compilations of the Content.
  7. Notwithstanding the foregoing, WISELIVING may permit use of its Content and Trade Marks for editorial, industry, or academic publications, with prior written consent, provided such use is not disparaging, misleading, or for the promotion of competing products.
  8. You must not attempt to reverse engineer, decompile, disassemble, hack, or otherwise circumvent any technological protection, digital rights management, or security measures applied to the Website or its Content, including measures restricting geographic access.
  9. WISELIVING is not responsible for the intellectual property of third parties that may appear on the Website, including linked, embedded, or referenced content.
  10. If you become aware of any suspected infringement of WISELIVING’s intellectual property, you should notify WISELIVING promptly using the contact details on the Website. WISELIVING may take any action it deems appropriate to enforce its rights.
  11. Nothing in this clause grants you any licence or right to use the Website, Content, or Trade Marks except as expressly set out in these Terms.

8. Links / Third-Party Content

  1. The Website may contain links to third-party websites, resources, or content (“Third-Party Content”), including embedded or framed content. Such links are provided for convenience only and do not constitute endorsement, approval, or sponsorship by WISELIVING.
  2. WISELIVING does not control, endorse, or guarantee the accuracy, completeness, availability, or content of Third-Party Content and is not responsible for any loss, damage, or liability arising from your use of, or reliance on, such content.
  3. Inclusion of any link or reference does not imply any association, endorsement, or sponsorship by WISELIVING of the linked website, its owners, content, or products, unless expressly stated in writing.
  4. Users must not post, submit, or link to unlawful, infringing, defamatory, harmful, or malicious content on the Website. WISELIVING may remove, disable, or block any such content at its sole discretion and without notice.
  5. Users acknowledge that reliance on Third-Party Content, including user-submitted links, must not form the basis of purchasing decisions, investments, or other commitments.
  6. Users are responsible for ensuring that any content or links they submit are lawful and do not infringe any third-party rights. Users agree to indemnify WISELIVING against any loss, liability, or cost arising from claims, disputes, or damages resulting from user-submitted links or reliance on Third-Party Content, in accordance with Clause 13 – Indemnity.
  7. Use of any Third-Party Content is entirely at your own risk and is subject to the terms and conditions of the third-party website. WISELIVING disclaims all liability for any content, services, or products available through linked websites.
  8. WISELIVING may, at its discretion, remove, disable, or block links to any third-party websites at any time without notice, including affiliate, sponsored, or user-submitted links.
  9. Any affiliate, sponsored, or paid links will be clearly disclosed, and WISELIVING does not guarantee any benefit, accuracy, or outcome arising from these links.
  10. You must not use links or Third-Party Content in a manner that misleads, implies endorsement, or misrepresents any association with WISELIVING.
  11. WISELIVING is not responsible for compliance with laws or content standards in any jurisdiction outside Australia. Users accessing the Website from other jurisdictions do so at their own risk.

9. Jurisdiction / Governing Law

  1. These Terms and your use of the Website are governed by and construed in accordance with the laws of New South Wales, Australia.
  2. You agree to submit to the exclusive jurisdiction of the courts of New South Wales, Australia in relation to any dispute arising out of or in connection with these Terms or your use of the Website.
  3. Nothing in this clause prevents WISELIVING from seeking injunctive relief, enforcement, or other remedies in any other jurisdiction, if necessary, to protect its rights, intellectual property, or proprietary content.
  4. You are responsible for ensuring that your use of the Website complies with all laws applicable in your location or jurisdiction, including cross-border restrictions.
  5. If any provision of these Terms is found to be invalid, unenforceable, or illegal in any jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remainder of the Terms shall remain in full force and effect.
  6. Failure by WISELIVING to enforce any right or provision of these Terms does not constitute a waiver of that right or provision, or any other rights or provisions.
  7. Accessing or using the Website from outside Australia does not constitute submission to foreign laws or jurisdictions, except as strictly necessary to enforce WISELIVING’s rights, comply with applicable foreign law, or recognise local legal requirements necessary for conducting business or protecting consumer rights.

10. User Content / Submissions

  1. The Website may allow users, including Authorised Users, dealers, or members of the public, to submit, post, upload, or otherwise provide content (“User Content”), including but not limited to text, images, videos, documents, feedback, reviews, or links.
  2. You retain ownership of your User Content, but by submitting it to the Website, you grant WISELIVING a worldwide, royalty-free, perpetual, irrevocable, non-exclusive licence to use, reproduce, adapt, modify, publish, translate, distribute, perform, and display such content in any media for any purpose, including marketing, research, or operational purposes.
  3. You warrant and represent that your User Content:

    1. does not infringe the intellectual property, privacy, or other legal rights of any third party;
    2. is lawful, accurate, and does not contain defamatory, obscene, threatening, offensive, harmful, or otherwise objectionable material;
    3. does not contain viruses, malware, or code intended to disrupt or harm the Website, WISELIVING, or its users;
    4. does not breach any contractual or legal obligation owed to a third party.
  4. WISELIVING reserves the right to review, moderate, remove, or disable access to any User Content at its discretion, including without notice, to protect its rights, comply with applicable laws, or maintain Website functionality and safety.
  5. WISELIVING does not endorse any User Content and is not responsible for any loss, damage, or liability arising from your use of, reliance on, or interaction with User Content.
  6. You agree to indemnify WISELIVING against any loss, liability, or cost arising from your breach of these Terms in relation to User Content, including claims by third parties regarding infringement, defamation, or unlawful conduct, in accordance with Clause 13 – Indemnity.
  7. WISELIVING may use any feedback or suggestions you provide regarding the Website, products, or services without any obligation to you, and you waive any claim to compensation for such use.
  8. You grant WISELIVING the right to remove, edit, or refuse to display any User Content without notice if it is deemed, in WISELIVING’s sole discretion, to be in breach of these Terms or potentially harmful to WISELIVING or other users.
  9. By submitting User Content, you acknowledge that WISELIVING may retain, store, and display such content indefinitely, including for audit, legal, or operational purposes.
  10. WISELIVING is not liable for any errors, omissions, or misrepresentations in User Content or for reliance on such content by other users or third parties.
  11. You acknowledge that cross-border access to the Website is at your own risk, and WISELIVING makes no representation regarding compliance with foreign law or content standards outside Australia.

11. Privacy / Data Collection

  1. WISELIVING collects, stores, and uses personal information obtained through the Website, including through account registration, User Content submissions, enquiries, purchases, and interactions, in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).
  2. The types of information collected may include, but are not limited to:

    1. name, contact details, and account credentials;
    2. billing, payment, and transaction information;
    3. User Content submitted to the Website;
    4. Website usage data, including IP addresses, device information, and browsing behaviour;
    5. marketing preferences and consent to receive communications from WISELIVING.
  3. WISELIVING may use personal information for purposes including, but not limited to:

    1. providing access to Website features, services, and products;
    2. managing user accounts, verifying eligibility, and enforcing Terms;
    3. communicating with users regarding products, services, promotions, or updates;
    4. analysing Website usage and improving products, services, and Website functionality;
    5. complying with legal, regulatory, or contractual obligations.
  4. WISELIVING will not sell, rent, or trade personal information to third parties, except to trusted service providers or group companies for the purposes outlined in these Terms.
  5. Personal information may be disclosed to third parties where required by law, for legal proceedings, or to protect WISELIVING’s rights, property, or safety of users and others.
  6. Users may request access to, correction of, or deletion of their personal information by contacting WISELIVING using the details in Clause 16 – Contact Information, subject to applicable legal and operational limitations.
  7. WISELIVING implements reasonable security measures to protect personal information from misuse, interference, loss, or unauthorised access, modification, or disclosure. However, no transmission over the internet is completely secure, and WISELIVING does not guarantee absolute security.
  8. By using the Website, creating an account, or submitting information, you consent to the collection, use, and disclosure of your personal information as described in this clause and in WISELIVING’s Privacy Policy, which forms part of these Terms.
  9. WISELIVING may use aggregated, anonymised, or de-identified information for statistical, marketing, research, or reporting purposes without limitation.
  10. Cross-border disclosure: Personal information may be stored, processed, or accessed outside Australia, in which case WISELIVING will take reasonable steps to ensure the information is handled in a manner consistent with the Privacy Act 1988 and these Terms.

12. Disclaimers / Limitation of Liability

  1. The Website, Content, User Content, Third-Party Content, and all services, products, or information made available through the Website are provided “as is” and “as available”. WISELIVING makes no warranties or representations, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement, regarding the accuracy, completeness, reliability, or availability of any content or services.
  2. To the maximum extent permitted by law, WISELIVING excludes all liability for any loss, damage, cost, or expense, including direct, indirect, incidental, consequential, special, or economic loss, arising from or in connection with:

    1. your use of, reliance on, or inability to access the Website, Content, User Content, or Third-Party Content;
    2. any errors, omissions, or inaccuracies in the Website, Content, or Third-Party Content;
    3. technical failures, interruptions, unauthorised access, or cyberattacks affecting the Website or restricted portal areas;
    4. viruses, malware, or other harmful code transmitted to or through the Website;
    5. third-party websites, links, or any reliance on their content, products, or services, see Clause 8 – Links / Third-Party Content;
    6. any unauthorised or unlawful use of your account, login credentials, or User Content;
    7. events or circumstances beyond WISELIVING’s reasonable control, including natural disasters, industrial disputes, power failures, or government actions.
  3. Where liability cannot be excluded by law, WISELIVING’s maximum liability is limited, at WISELIVING’s option, to:

    1. the re-supply of the information, service, or content; or
    2. the payment of the cost of re-supplying the information, service, or content.
  4. Nothing in these Terms excludes, restricts, or modifies any liability that cannot be lawfully excluded under the Competition and Consumer Act 2010 (Cth), including statutory guarantees that apply under the Australian Consumer Law.
  5. You acknowledge and agree that WISELIVING is not responsible for any indirect, consequential, or economic loss, including lost profits, lost business opportunities, loss of programs or data, or business interruption, even if WISELIVING has been advised of the possibility of such loss.
  6. WISELIVING does not guarantee uninterrupted access to the Website, restricted portal areas, or continuous availability of any products, services, or features. Access may be modified, suspended, or terminated without notice.
  7. You agree that your use of the Website, Content, User Content, Third-Party Content, and restricted portal areas is at your own risk, and you are responsible for implementing your own safeguards, including security measures, backups, and risk mitigation strategies.
  8. This clause applies equally to all users, Authorised Users, dealers, and third parties interacting with the Website, restricted portal areas, or its content.
  9. Accessing or using the Website from outside Australia does not constitute submission to foreign laws or jurisdictions, and WISELIVING is not responsible for compliance with foreign laws or content standards, except as strictly necessary to enforce its rights or comply with applicable foreign law.

13. Indemnity

  1. You agree to indemnify, defend, and hold harmless WISELIVING, its officers, directors, employees, agents, contractors, and affiliates (collectively, “Indemnified Parties”) from and against any and all claims, liabilities, losses, damages, costs, or expenses, including legal fees on a full indemnity basis, arising from or in connection with:

    1. your breach of these Terms;
    2. your use of the Website, restricted portal, Content, User Content, or Third-Party Content;
    3. any infringement of intellectual property, privacy, or other rights of a third party, including rights covered under the licence granted in Clause 7;
    4. any unlawful, defamatory, misleading, offensive, or otherwise prohibited conduct or submissions;
    5. any misrepresentation or warranty made by you in relation to User Content, account information, or portal submissions;
    6. any claim arising from your use of third-party links or reliance on third-party content;
    7. any negligent or wrongful acts or omissions by you in connection with the Website, restricted portal, services, or interactions with WISELIVING’s contractors, service providers, or affiliates;
    8. any claims or losses arising from your access or use of the Website, portal, or content from outside Australia.
  2. This indemnity applies whether the claim arises under contract, tort, statute, or otherwise, and includes claims brought by third parties, government authorities, or foreign entities.
  3. WISELIVING reserves the right, at its sole discretion and at your expense, to assume the exclusive conduct, defence, or settlement of any claim or action. You agree not to settle any claim without WISELIVING’s prior written consent.
  4. Nothing in this clause limits any other rights or remedies available to WISELIVING under these Terms, at law, or in equity.
  5. This indemnity obligation survives the termination or expiry of your access to the Website, restricted portal, or any WISELIVING services.
  6. This indemnity applies to all direct and indirect losses, including consequential, special, or economic losses, consistent with Clause 12 – Disclaimers / Limitation of Liability.

14. Termination / Suspension

  1. WISELIVING may, at its sole discretion and without notice, suspend, restrict, or terminate your access to the Website, restricted portal, User Accounts, or any services or content if:

    1. you breach any provision of these Terms;
    2. you engage in unlawful, fraudulent, offensive, or harmful conduct;
    3. you misuse, interfere with, or compromise the Website, portal, systems, or other users’ accounts;
    4. WISELIVING determines that your continued access poses a risk to the Website, its users, or WISELIVING’s business interests;
    5. WISELIVING is required to comply with legal, regulatory, or governmental directives; or
    6. in circumstances of emergency, technical failure, force majeure, or events beyond WISELIVING’s reasonable control.
  2. Upon suspension or termination:

    1. you must immediately cease all use of the Website, restricted portal, Content, and User Accounts;
    2. any licences or rights granted under these Terms, including access to User Content or portal content, are automatically revoked;
    3. WISELIVING may delete, remove, or disable access to any content, accounts, or submissions without notice;
    4. WISELIVING may retain or archive data as necessary to comply with legal obligations, enforce its rights, or protect business interests.
  3. WISELIVING may, at its discretion, provide notice of suspension or termination for non-critical breaches where reasonable and practicable, but is not obligated to do so.
  4. Termination or suspension does not limit or affect any other rights or remedies WISELIVING may have under these Terms, at law, or in equity, including rights to enforce liability, claim indemnity under Clause 13, or pursue damages.
  5. WISELIVING is not liable for any loss, damage, or inconvenience arising from suspension, restriction, or termination, including loss of data, access to content, or business opportunities.
  6. Clauses relating to Indemnity (Clause 13), Disclaimers / Limitation of Liability (Clause 12), Intellectual Property (Clause 7), and Privacy / Data Collection (Clause 11) survive any termination or suspension.
  7. For Authorised Users or dealers, WISELIVING may, at its discretion, temporarily suspend access for security reviews, maintenance, or suspected misuse before deciding on permanent termination.
  8. Accessing or using the Website, portal, or services from outside Australia does not limit WISELIVING’s right to suspend or terminate such access in accordance with this clause.
  9. You acknowledge that WISELIVING may monitor compliance and take action to protect the Website, its systems, and users, without prior notice.

15. General Provisions

  1. Severability: If any provision of these Terms is held to be invalid, unenforceable, illegal, or void by a court or competent authority, that provision shall be severed or modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall remain in full force and effect, including all clauses that survive termination, such as Indemnity (Clause 13), Disclaimers / Limitation of Liability (Clause 12), Intellectual Property (Clause 7), Privacy / Data Collection (Clause 11), and Termination / Suspension (Clause 14).
  2. Entire Agreement: These Terms, together with the Privacy Policy, any product- or service-specific terms, and any additional terms referenced herein, constitute the entire agreement between you and WISELIVING regarding your use of the Website, restricted portal, and services, and supersede all prior agreements, understandings, or representations, whether written or oral, relating to the same subject matter.
  3. Variation: WISELIVING may, at its sole discretion, modify, amend, or update these Terms at any time by posting the revised Terms on the Website. Such updated Terms apply immediately upon posting, unless otherwise specified. WISELIVING may, but is not required to, notify users by email or portal message. Your continued use of the Website or portal constitutes acceptance of the updated Terms.
  4. Cross-border applicability: The provisions of this clause apply to all users regardless of their jurisdiction or location, and enforceability shall be interpreted to the maximum extent permitted by local law.
  5. No waiver: Failure by WISELIVING to enforce any right or provision of these Terms does not constitute a waiver of that right or provision or any other rights or provisions.
  6. Acknowledgement: You acknowledge that you have read, understood, and agreed to these Terms, and that no other representations, promises, or agreements not expressly included in these Terms form part of the agreement between you and WISELIVING.

16. Contact Information

  1. General enquiries: For any questions regarding these Terms, the Website, or WISELIVING products, users may contact WISELIVING via the contact details provided below.
  2. Reporting breaches or urgent matters: Users must notify WISELIVING promptly if they become aware of any suspected:

    1. security breach, including unauthorised access to Clause 6 – User Accounts / Dealer Login;
    2. intellectual property infringement or misuse of Clause 7 – Intellectual Property / Website Content; or
    3. any other urgent or legal matter affecting the Website or WISELIVING’s rights.
  3. Privacy-related matters: Any questions, complaints, or requests relating to the collection, use, or disclosure of personal information should be directed in accordance with WISELIVING’s Privacy Policy, which is incorporated into these Terms by reference.
  4. Submission of feedback or queries: Users submitting feedback, questions, or suggestions to WISELIVING agree that WISELIVING may use such information without obligation of confidentiality, and may incorporate, adapt, or act on such information at its discretion.
  5. Method of contact: Users may contact WISELIVING through any of the following channels:

    1. Email: info@wiseliving.com.au (general enquiries)
    2. Phone: 02 6021 2200
    3. Postal address: PO Box 565, Albury NSW 2640, Australia
    4. Website Contact Form: www.wiseliving.com.au/contact
  6. Acknowledgment and response timeframe: WISELIVING will make reasonable efforts to acknowledge receipt of urgent or legal communications within 2 business days. Other enquiries will be acknowledged and addressed as promptly as practicable, but WISELIVING is not liable for delays.
  7. International users: Users accessing the Website from outside Australia must ensure their use of the Website and submission of content complies with applicable local laws, in addition to these Terms.
  8. No waiver of rights: Providing contact information or responding to enquiries does not waive any rights or obligations of WISELIVING under these Terms.

17. Definitions

  1. “Account” – user account created on the Website or Dealer Login.
  2. “Authorised Users” – users granted access to restricted areas.
  3. “Content” – all text, graphics, images, designs, software, or other material on the Website.
  4. “Dealer Login” – restricted portal area for authorised dealers.
  5. “Information” – product, service, or other Website content.
  6. “Privacy Policy” – WISELIVING’s Privacy Policy, as amended.
  7. “Terms” – these Terms of Use, as amended.
  8. “Trade Marks” – trademarks, logos, or identifiers owned or licensed by WISELIVING.
  9. “User Content” – content submitted by users on the Website or Dealer Login.
  10. “Website” – www.wiseliving.com.au and all associated subdomains and content.
  11. “WISELIVING” – Albury Consolidated Industries Pty Ltd ABN 34 087 962 338.
  12. “Third-Party Content” – content, links, or resources not controlled by WISELIVING.
  13. “User” / “You” – any person accessing or using the Website.
  14. Interpretation principles – headings, singular/plural, references to persons, clauses, or amendments, unless context otherwise requires.

Questions?

If you have questions about this page or need assistance, please contact WISELIVING at info@wiseliving.com.au.

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